VII Luxe- Policies

Hello beautiful,

Thank you so much for choosing VII Luxe as a part of you lash and self-care journey. I am in Fort Washington, Md.  📍

While my suite is a place for you to receive a fresh lash set I also want you to feel safe enough to leave your stress and cares of the world at the door. Here, my goal is to help you establish your confidence one lash at a time. There are a few policies in place to keep everyone safe.

Mask are preferred but optional unless there is another guest in my suite then they are mandatory. If you do not have a mask one can be provided for you.

If you are sick or are experiencing sick like symptoms, please do not book or feel free to reschedule your appointment at no penalty.

Payment policies

There is a booking fee required for each appointment, as well as a photo of a valid state issued ID. This policy is strictly to insure me in case of a bank dispute. I will not be doing anything with your personal information as I will not be doing anything that I wouldn’t want done to me. If this is a problem but you are wanting to book, please feel free to text me at 240-200-7221.

Promptness/ cancellations/ rescheduling:

If you are going to be late please do not hesitate to reach out there is a 10 minute grace period from the time the appointment was booked. After 10 minutes you will be charge a $15 late fee After the 15 minutes your appointment will be canceled and 50% of the service cost will babe charged to the card on file. Failure to pay balance will result if client being banned from all future booking. With your existing booking fee I will allow one (1) reschedule of your original appointment. My appointment system will send BOTH you and I and appointment reminder email 24 hours before your appointment. I will also send you a text 24% in advance to confirm your appointment.  You will have one (1) hour from the time the email is received to reschedule or cancel your appointment without any penalties cancellation of your appointment in less than 24 hours will result in your card being charged 50% of the service cost. Non-payment of fee or dispute of fee WILL result in you being blocked from future booking. For no show appointments your card on file will be charged the FULL service amount.

In the event that your appointment is cancelled BY ME due to unforeseen circumstances (ex: COVID-19) I will reach out about rescheduling for future dates.

I ask that you come to any appointment with a clean face free of any make up.

To avoid any confusion if you have any questions feel more than free to contact me !